Shipping policy

Trusted Third-Party Couriers Disclaimer
At 31st Home, we partner with trusted third-party logistics providers to deliver your pieces safely and efficiently. While we take great care in packaging and dispatching each item, once it leaves our studio, it is handled by external delivery partners.
Please note:
•     Delivery timelines, tracking updates, and handling are managed by the courier.
•     We are not liable for delays, loss, or damage caused during transit by third-party providers.
•     If an issue arises, we will assist in resolving it to the best of our ability.
•     International shipments may be subject to customs duties, VAT, and import regulations—these are the responsibility of the receiver.
We choose our delivery partners with care and remain committed to ensuring your experience reflects the same intentionality and trust as our craft.